Terms & Conditions

In placing your order you accept the following general terms and conditions.

1. Applicability

2. Terms of Use of Website

3. Terms of Sale

4. Miscellaneous

I. APPLICABILITY

These general terms and conditions (the "Conditions") apply to: a) The use of any information, pictures, documents and / or other services on the following online store of TARO DESIGNS UK LTD at karee.co.uk, karee.net, taroofficial.com, taroofficial.co.uk and their different versions (the "Website"); and b) The purchase of KAREE branded products on the Website.

II. TERMS OF USE OF WEBSITE

EXCLUSION OF LIABILITY FOR EXTERNAL LINKS

The Website may provide links to external Internet sites. KAREE hereby declares explicitly that it has no influence on the layout or content of the linked pages and dissociates itself expressly from all contents of all linked pages of third parties. KAREE shall not be liable for the use or contents of Internet sites that link to this site or which are linked from it. Our privacy and cookie notice do not apply to any collection and processing of your personal data on or through such external sites.

INFORMATION ON THE WEBSITE

The information on the Website is for general information purposes only and does not constitute advice. Even though KAREE has composed its Website with care, the information, texts, documents, graphics, movies, music and/or other services/information on it may contain errors or be otherwise incorrect or incomplete. KAREE does not guarantee that the Website and / or the information is free of errors, defects, malware and viruses or that the Website and / or Information is correct, up to date and accurate. To the maximum extent permitted under applicable law, KAREE shall not be liable for any damages resulting from the use or inability to use of the Website, including damages caused by malware, viruses or any incorrectness or incompleteness of such information or the Website, unless such damage is the result of any wilful misconduct or from gross negligence on the part of KAREE .

KAREE shall further not be liable for damages resulting from the use of (or the inability to use) electronic means of communication with this Website, including – but not limited to – damages resulting from failure or delay in delivery of electronic communications, interception or
manipulation of electronic communications by third parties or by computer programs used for electronic communications and transmission of viruses.

INTELLECTUAL PROPERTY

All brand names, logo, product names and titles used on the Website are trademarks or trade names of Taro Designs or third party trade mark or trade name holders. You are not allowed to use or reproduce any such trademarks, logo or trade names as this may constitute an infringement of the holder’s rights. The rights in the Website design, texts, documents, movies, music and/or other services and the selection and arrangement thereof, and all software compilations, underlying source codes, software and all other material on this Website are owned by or licensed to Taro Designs UK LTD and/or its suppliers and subcontractors.

You are only allowed to electronically copy and to print in hard copy portions of the Website to the extent this is necessary for the purpose of placing an order with us, or for using the Website as a shopping resource. You are not allowed to make any other use of the information and materials on this Website, including reproduction for purposes other than the one mentioned above, modification, distribution or republication. Should you wish to use materials or information from this Website, you need our prior written approval to do so.

DATA PRIVACY

KAREE collects and processes your personal data according to the privacy and cookie notice.

UNSOLICITED IDEAS

In the event you post unsolicited ideas and / or materials whether consisting of texts, images, sounds, software, information or otherwise (Materials) on this Website or send these to KAREE by e-mail or otherwise, you grant us an irrevocable, free of charge non-exclusive and worldwide right to use, copy, adapt, modify, publish and / or commercially exploit such Materials to the fullest extent in whatever form and via all media known and to date unknown for the duration of the intellectual property rights in the Materials and we shall not be bound by any confidentiality obligation in respect of such Materials.

To the maximum extent permitted under applicable law, you hereby indemnify and hold Taro Designs harmless from and against all actions, claims and liabilities, suffered, incurred or sustained by us as a result of the use and / or exploitation of the Materials infringing the (intellectual property) rights of any third party or otherwise being unlawful towards a third party.

III. TERMS OF SALE

ELIGIBILITY AND ORDERING

ELIGIBILITY

You can order as a registered user or as a guest. You need an email address to place an order, and you may need to set your browser to accept both cookies and pop-ups in order to be able to use all the functionalities of the Website, which includes adding products to your shopping cart and submitting your order.

To place an order you must be at least 16 years old, or older if that is required under applicable law to enter into agreement with TARO DESIGNS UK LTD, and you must be a consumer - not a reseller.

ORDERING

The products offered on the Website represent an offer to purchase products from Taro Designs UK, based on the data provided on the Website. All prices indicated are GBP amounts and include value added tax. Orders and deliveries are possible only within the United Kingdom. If Taro Designs UK LTD is not able to execute an order, Taro Designs UK LTD will inform you as quickly as possible. Orders are accepted only in quantities usual for households. For more information about ordering, please check Order Information.

When you submit an order, we will send you an email acknowledging receipt of your order ("Order Confirmation"). This does not mean that we have accepted your order. Our acceptance of the order takes place when the products are shipped to you – we will send you an email confirming that the products have been shipped ("Shipping Confirmation").

At this point a contract, containing these General Terms and Conditions, comes into existence and is binding on you and us (the “Contract”). Products on the Website are generally in stock and ready to be sent. Any sizes that are out of stock are marked as unavailable. We may have stock issues when customers order products at the same time. When we are unable to ship an item already ordered, we may cancel or reject that part of your order and you will be reimbursed or not charged accordingly. We work hard to keep our stock levels as accurate as possible.

Occasionally, errors may occur. Our online collection is regularly replenished so it's worth checking back with us regularly. Alternatively, if the products you are looking for are sold out, click on ‘Notify Me’ to get notification when the item or similar is back in stock. If you have placed an order in error, or would like to cancel an order before it is delivered, please immediately contact Taro Designs UK LTD customer service via email at: contact@karee.co.uk . Taro Designs UK LTD will do its best to assist you any way it can. As Taro Designs UK LTD always strives for quick deliveries, it means there is not much time to cancel your order before delivery.

Please note that we cannot make or accept any changes to your order (address, size, colour) once your order has been placed. Fulfilment of all orders on the Website is subject to availability. We explicitly reserve the right to cancel your order for any legitimate reason, including but not limited to the following situations:

• The product is not available

• Your billing information is not correct or not verifiable

• Your order is flagged up by our security systems as an unusual order or an order susceptible of fraud

• You are under the age of16, or you are otherwise not of the age permitted under applicable law to enter into an agreement with Taro Designs UK LTD

• You are a reseller

• If applicable, your bank transfer payment is not received within 5 business days after the Order Confirmation

• We could not deliver to the address provided by you

• Due to circumstances or events beyond our control.

PAYMENT AND PROMOTIONAL OFFERS

PAYMENT METHODS

You can pay for the products by credit card (MasterCard, Visa), PayPal, Apple pay and by other means as may be applicable in your country, see here for more information on the payment process. The maximum amount you can spend in one order varies depending on the payment method you select and whether you are a registered user or a guest. Please see here for more details.

PROMOTIONAL OFFERS

Promotion codes are only valid for purchases on karee.co.uk, usually for single use only, unless stated differently. For the promotion code to be applied successfully, the total order amount must exceed the value of the promotion code. Promotion codes are non-refundable nor replaceable in case of (full or partial) returns of an order.

Promotion codes can be entered by clicking on ‘Enter you promo code’ when you are on the shopping bag page. Then click on ‘Apply’.

Please note:

• Only one promotion code is redeemable per order, unless stated differently.

• Promotion codes cannot be used in combination with other existing promotions or sales.

• In case of returns, the promotion code value will be proportionally split across the ordered items.

DATA CHECK

During the payment process Taro Designs UK LTD may perform credit checks. Based on the outcome of those checks Taro Designs UK LTD may change, adjust or decline an order and/or the selected payment method. In most cases Taro Designs UK LTD will offer you the option to select a different payment method. Our customer service team will not be informed of the outcome of credit checks.

YOUR TOTAL PRICE

The total price specified in the final checkout screen includes tax and shipping costs. This price will be recorded in the Order Confirmation.If paying by credit card, the total amount for your entire order will be reflected on your bank statement.

PRICE CHANGES

The prices of the products will be as displayed on the Website. Prices may change from time to time, but changes will not affect any order which we have confirmed in the Order Confirmation.

DELIVERY AND RETENTION OF OWNERSHIP

DELIVERY

As a rule, delivery time is 2 to 5 working days after shipping the order. See our delivery information for more details including our delivery rates (if applicable). If the delivered products have obvious material or production defects, including damage caused by transport, please notify us of such defects immediately by email. Not doing so will not affect your legal rights.

RETENTION OF OWNERSHIP

You are responsible for the products following delivery of the products to the address you gave us. The products remain the property of Taro Designs UK LTD until payment is made in full.

RETURN AND CANCELLATION OF ORDERS

YOUR RIGHT TO CANCEL

Your online order may be returned within 28 days of receiving the product. If you want to cancel your order, you will need to inform returns@karee.co.uk within 14 days of receiving the product and will need to return the item(s) within the 28 days timeframe from the day of receiving the item(s), then we will reimburse you the payments received for the product, this will not include the costs of standard delivery and administration fees (if applicable), We may however withhold reimbursement until we have received the products back. The following products may not be returned: underwear, swimwear, gift cards, perfumes and make-up (unless in original sealed wrapping).

HOW TO RETURN

If you return the product(s) by mail, you will have returned the products on time if you have delivered the product(s) at the post office or to the carrier within the aforementioned 14 days period.

Please see our return information for more information. Returned products must be returned in the state in which you received them: the returned products must be complete, unworn, unwashed and have all the product labels and tags intact, and must not used in any other way than what is reasonably necessary to decide if you want to keep the product(s). If you do not comply with the foregoing and the value of the product diminishes
as a consequence thereof, we can hold you liable for such diminished value. Please make sure that you do not have returns from multiple orders in one parcel to ensure that you get your refund as quickly as possible.

RETURNING DEFECTIVE PRODUCTS

You may return products delivered to you that are defective, misdescribed or otherwise not in conformity with your order. You can do so within 14 days after you notice the defect. In the event your claim is justified, the purchase price and the shipping costs (if applicable) will be refunded. We also remind you that under applicable law, we are responsible for providing products that are in conformity with the Contract. If it becomes apparent within six years that the products do not conform with the Contract you have several legal rights. You may be entitled to some money back or to a repair or replacement of the product in question. The foregoing does not limit your legal rights in any way.

In addition, please be reminded of the existence of a legal guarantee of conformity for products under Section 13 of the Sales of Goods Act 1979. For practical information on how to return, see our return information.

NO EXCHANGE

Taro Designs UK LTD does not have an exchange service. You can return any product that you are not fully satisfied with and receive a refund. If you would like another product, colour or size, please place a new order.

REFUNDS

Once your returned products have been checked and inspected, you will receive a refund e-mail notification, if a refund will be made. Refunds usually take up to 8-10 working days to appear on your statement. The length of time depends solely on your card company’s policies. You can always check your refund status on your online account or by contacting your card issuer. In order to get a full refund it is important that we receive the returned products in the state in which you received them: the returned products must be complete, unworn, unwashed and have all the product labels and tags intact and must not be used in any other way than what is
reasonably necessary to decide if you want to keep the product(s).

IV. MISCELLANEOUS CONTACT INFORMATION

Karee Designs
PO Box 432
BRIDGEND
CF31 9SL
E-mail: contact@karee.co.uk

CHANGES

If Taro Designs UK LTD decides to change these general terms and conditions, we will post the changed terms and conditions on the Website. You are advised to regularly check whether they have changed. Existing contracts will not be affected by such changes. These terms and conditions were last modified in June 2022.

GOVERNING LAW AND JURISDICTION 

These general terms and conditions are governed by the laws of The United Kingdom, but
excluding the Vienna Convention for the International Sale of Goods. The competent court in The United Kingdom, shall have non-exclusive jurisdiction to settle any dispute in connection with these general terms and conditions without prejudice to the right of appeal and that of appeal to the Supreme Court which means that you may bring a claim to enforce your consumer protection rights in connection with these general terms and conditions in The United Kingdom or in the EU country in which you live.

The Online Dispute Resolution (ODR) platform is accessible through http://ec.europa.eu/odr. Please be aware that Taro Designs UK LTD is currently not participating in an online dispute resolution procedure before a dispute resolution body.

ANNEX 1

RETURN INFORMATION

To exercise your right of withdrawal, you must inform us of your decision to withdraw from your order by an unequivocal statement (e.g. a letter sent by post or e-mail) by using the following contact details:

E-mail: returns@karee.co.uk
Taro designs UK LTD
Wellington House
Wellington Street
Cardiff
CF11 9BE

MODEL RETURN FORM

Invoice address
Delivery address
Customer number:                                                                                                  Order number:
Invoice date:

Pos. EAN Reason articles:
Please enter the number of the return reason for the item or items to be returned.

Reason for return shipment:
(1) No reason
(2) Does not fit
(3) Looks different when on the site
(4) Multiple sizes ordered
(5) Choice of multiple items made
(6) Complaint
(7) Quality
(8) Other reason:

To return your items: follow these steps:

(1) Fill in the form and submit it online and/or add it to the package

(2) Stick the supplied address sticker onto the package. Make sure it covers the old label

(3) Hand over the package to the carrier. The following conditions apply to retreating: All your articles must be complete, unworn, unwashed and with all attached labels in the original packaging. Items must be returned within 28 days of receipt of your order. Please note not all articles may be returned. For more information, please visit our return information.