PRIVACY POLICY

Effective Date: 01/05/2025
Last Updated: 26/11/2025

1. WHO WE ARE

This Privacy Policy explains how we collect, use, store and protect your personal data when you use:

kareeclothing.com
karee.co.uk

The data controller for all customers globally is:

Taro Designs UK Ltd
Registered in England & Wales
Company No: 13894733
Registered Address: 3 Maes Y Rhedyn, Bridgend, CF31 4FD, UK
Email: hello@kareeclothing.com

In India, Karee Clothing Private Limited acts only as a fulfilment and customer-service partner. It processes personal data strictly under our instructions and is not the data controller.

2. THE PERSONAL DATA WE COLLECT

We collect the following categories of data:

2.1 Information You Provide

Name
Billing and shipping address
Phone number
Email address
Order details
Return or complaint information

2.2 Payment Information

We do not store card details.
Payments are processed securely by third-party providers such as Stripe, PayPal or Apple Pay.

2.3 Automatically Collected Data

IP address
Device type
Browser type
Cookies
Website usage analytics
Location (general, non-precise)

2.4 Marketing Preferences

Email marketing preferences
SMS/WhatsApp subscription preferences (if applicable)

2.5 Customer Support Data

Messages, emails, or calls
Return details or product issues

3. WHY WE COLLECT YOUR DATA (LEGAL BASIS)

Under UK GDPR and EU GDPR, we process personal data using the following legal bases:

✔ Contractual necessity

To process and deliver your order.

✔ Legitimate interests

To:

Prevent fraud
Improve our website
Analyse performance
Provide customer service

✔ Consent

For:

Email marketing
SMS notifications
Cookies (where required)

✔ Legal obligations

To comply with accounting, taxation and consumer protection laws.

4. INDIA DPDP ACT — ADDITIONAL PRIVACY RIGHTS

For users located in India, we comply with the Digital Personal Data Protection Act 2023, which includes:

✔ Notice of data processing

This Privacy Policy serves as our transparent notice.

✔ Consent-based marketing

We only send promotional emails or SMS if you give explicit consent.

✔ Data Principal Rights

Indian users can request:

Access to their personal data
Correction of inaccurate data
Deletion of data (right to erasure)
Withdrawal of consent
Information on how their data is processed

✔ Grievance Officer (India)

Grievance Officer – India:
privacy.india@kareeclothing.com
Karee Clothing Private Limited,
Attapallam P.O., Kumily, Kerala – 685509, India

(We can replace this with a different email if you prefer.)

5. HOW WE USE YOUR DATA

We use your data for:

Processing and delivering orders
Customs clearance (including bulk shipment to India)
Payment verification
Customer service and return management
Fraud prevention
Website improvements
Marketing (only with consent)
Legal compliance
Analytics and performance optimisation

6. SHARING YOUR PERSONAL DATA

We may share your data with:

6.1 Logistics Partners

To deliver your order and process returns:

DHL
FedEx
UPS
Local delivery partners in India (e.g., BlueDart, Delhivery)

6.2 Karee Clothing Private Limited (India)

Acts only as:

Fulfilment & warehouse processor
Returns processing centre
Customer service agent
Under a strict Data Processing Agreement.

6.3 Payment Processors

Stripe
PayPal
Apple Pay
Razorpay (if added later)

6.4 IT & Marketing Tools

Google Analytics
Meta (Facebook/Instagram) for advertising
Klaviyo or Mailchimp for email marketing

We never sell personal data.

7. INTERNATIONAL TRANSFERS

Because we operate globally:

✔ Data may be transferred outside the UK/EU to India.

Transfers comply with:

UK International Data Transfer Addendum (IDTA)
Standard Contractual Clauses (SCCs)
DPDP India compliance

✔ Data may be processed in the UK by Indian support teams acting under our instruction.

We ensure adequate safeguards for all cross-border transfers.

8. HOW LONG WE KEEP YOUR DATA

We retain personal data only for as long as necessary:

Orders & accounting records: 6 years
Customer service: up to 2 years
Marketing data: until consent is withdrawn
Website analytics: 26 months (Google default)
India DPDP compliance statement: until deletion request

9. YOUR RIGHTS

UK/EU/EEA Users

You have the right to:

Access your data
Correct inaccuracies
Request deletion
Restrict processing
Object to processing
Withdraw consent
Data portability

India Users (DPDP Act Rights)

You may request:

Access to your personal data
Correction or deletion
Withdrawal of marketing consent
Nomination rights (appoint someone to act on your behalf)

10. COOKIES

We use cookies for:

Website functionality
Analytics
Personalised content
Advertising optimisation

Users can manage cookies through browser settings or via our cookie consent tool.

11. CHILDREN’S PRIVACY

We do not knowingly collect data from individuals under:

16 years old (global)
18 years old (India, per contract law)

If you believe a child has provided data, contact us for immediate deletion.

12. DATA SECURITY

We implement the following:

SSL encryption
Secure payments
Restricted staff access
Data minimisation strategies
Regular audits
Encryption of sensitive data

13. COMPLAINTS

UK/EU Users

You may complain to the ICO:
www.ico.org.uk

India Users

You may contact our Indian Grievance Officer:
hello@kareeclothing.com

14. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time.
The latest version will always be available on our website.

15. CONTACT US

Privacy Inquiries (Global):
info@kareeclothing.com

India Grievance Officer (DPDP):
hello@kareeclothing.com
Karee Clothing Private Limited
Attapallam P.O., Kumily, Kerala – 685509, India